In today’s hospitality industry, operational efficiency and guest experience go hand in hand. For hotels, hostels, and short-stay providers, managing payments from multiple channels—including online travel agencies (OTAs) like Booking.com and Expedia—can be a major challenge. One common issue? Aligning the direct booking flow with the OTA booking flows.
That’s why Nets Easy is stepping in—with a smarter way to process virtual cards automatically through API integration.
Understanding Virtual Cards from Booking Platforms
When a guest books a stay through an OTA and pays online, the platform often collects the payment in advance and issues a virtual credit card (VCC) to the hotel. These cards are unique to each booking, with pre-set chargeable amounts, activation dates (often the check-in date), and expiration timelines.
The traditional workflow looks like this:
- Booking and Payment:
The guest completes the booking; the OTA processes the payment. - Virtual Card Issuance:
A VCC is generated and shared with the hotel, usually via email or PMS. - Manual Charging:
Hotel staff enter the card details manually into the PSP or POS system on the correct date. - Settlement:
Funds are transferred via Nets to the hotel’s bank.
While it does the job, this process is highly manual—and prone to delays or errors if the card is charged too early, too late, or not at all. This is time that could have been dedicated to other key business activities.
What If Virtual Cards Could Be Handled Automatically?
That’s the vision behind Nets Easy’s Virtual Card API—a solution designed specifically for hospitality businesses that receive a significant share of their bookings from third-party platforms.
Here’s how it works:
- The new Nets API automatically sends virtual card details to Nets Easy for charging once the order is handled in the PMS.
- When the hotel decides to process the order, Nets charges the card
- Nets settles the fund directly with the hotel
- Nets handles all reconciliation, reporting and refund processing
The Benefits for Hotels and Hospitality Operators
By automating the handling of virtual cards, Nets Easy helps hotels save time, reduce risk, and operate more efficiently.
- Automation of Repetitive Tasks
No more manually entering card numbers or worrying about timing. Cards are charged when eligible, every time. - Cleaner Reconciliation
Bookings are automatically matched to their corresponding payments—reducing admin work and end-of-month stress. - Improved Cash Flow Visibility
Gain real-time insights into all incoming payments, pending transactions, and settlement timelines. - Reduced Chargeback Risk
With full traceability and built-in audit trails, Nets can assist in dispute resolution and help minimize payment losses. - Enhanced Security & Compliance
Hotels no longer need to store or handle card data, significantly reducing PCI DSS compliance scope and risk exposure.
Why It Matters
For many hotels, virtual cards represent a growing share of total revenue—but managing them manually is unsustainable at scale. As booking volumes increase, so does the operational burden. By bridging the gap between OTAs and internal systems, Nets Easy allows hotels to operate more efficiently, reduce costs, and focus on what matters most: the guest experience.
Ready to Simplify Payments?
If your hotel or hospitality business handles virtual cards from Booking.com, Expedia, or other OTA partners, it’s time to consider a smarter solution. Nets Easy’s hospitality offering is designed to grow with your business—from independent hotels to full-service chains.
Let’s talk about how we can make your payment flow easier, safer, and more efficient.
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