2022

Ecommerce Report

Finland

  • +20% growth in overall spending compared to 2021
  • 63% of people indicate they pay by online bank payment
  • +110% growth in spending on travel compared to 2021

 

Recipient of the prestigious Platinum Award from the AVA Digital Awards, our report is now available for download—uncover the insights and design that set us apart.

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Has our online shopping experience changed, has it grown? Or have we changed ourselves?

Highlights

More people shop online

People who have purchased online in the last 28 days.

Being online means shopping online, too!

The increase of internet availability, speed and security together with the decrease in its cost affects behaviour online. More internet users also means more potential customers, which inevitably leads to more varied offers.

Age is just a number

When it comes to age, Millenials and Gen Z are definitely in the lead, making eCommerce boom in Finland while the older generations are somewhat more hesitant

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Location, location, location… No longer true!

Where you live no longer matters as much in the digital age, right?

Still, when it comes to buying online in Finland, it seems that the bigger the region, the bigger the number of people who shop online. That does not mean the rest are lagging behind, quite the opposite: the numbers are pretty high for all of Finland.

Convenience and lower prices are our top picks. But also… Shiny new opportunities!

Convenient/simple

36%

Lower prices

10%

Larger range

10%

Save time

9%

Easy to compare prices

7%

Not dependent on opening hours

6%

Avoid crowds

5%

More unique options

5%

Avoid long queues

2%

Don’t know

2%

Other

8%
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Ecommerce at a glance

In Finland, travel, even if it did surge comapared to the previous year, still accounts for 35% of the overall expenditure, while services account for 22%. Physical goods remain the king on the throne as they are still the biggest category with 43% of the overall expenditure.

Online spending in 2022
B

Spend on physical goods (EUR)

-%
B

Spend on travel (EUR)

+%
B

Spend on services (EUR)

+%
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