2022

Ecommerce Report

Germany

  • +17% growth in overall spending compared to 2021
  • 45% of people indicate they pay with e-wallets
  • +75% growth in spending on travel compared to 2021

 

Recipient of the prestigious Platinum Award from the AVA Digital Awards, our report is now available for download—uncover the insights and design that set us apart.

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Has our online shopping experience changed, has it grown? Or have we changed ourselves?

Highlights

More people shop online

People who have purchased online in the last 28 days.

Being online means shopping online, too!

The increase of internet availability, speed and security together with the decrease in its cost affects behaviour online. More internet users also means more potential customers, which inevitably leads to more varied offers.

Age is just a number

When it comes to age, Gen Z are definitely leading the Ecommerce boom in Germany! The other generations are by no means far behind, decidedly demonstrating that online shopping is not for youngsters only!

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Location, location, location… No longer true!

Where you live no longer matters as much in the digital age, does it?

This is exactly how the germans see it. There are many regions in Germany, and they all love to shop on line very, very much!

Convenience and lower prices are our top picks. But also… Shiny new opportunities!

Convenient/simple

31%

Larger range

15%

Lower prices

15%

Not dependent on opening hours

12%

Save time

10%

Easy to compare prices

8%

Avoid crowds

4%

More unique options

2%

Avoid long queues

2%

Don’t know

1%

Other

2%
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Ecommerce at a glance

Travel, despite its growth, cannot strike down the physical goods or even chase them down: for the down-to-Earth Germans, as physical goods are at 54% of the overall online spending.

Online spending in 2022
B

Spend on physical goods (EUR)

-%
B

Spend on travel (EUR)

+%
B

Spend on services (EUR)

+%
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