2022

Ecommerce Report

Austria

  • +28% growth in overall spending compared to 2021
  • 43% of people indicate they pay with credit card
  • +119% growth in spending on travel compared to 2021

 

Recipient of the prestigious Platinum Award from the AVA Digital Awards, our report is now available for download—uncover the insights and design that set us apart.

Slika

Has our online shopping experience changed, has it grown? Or have we changed ourselves?

Highlights

More people shop online

People who have purchased online in the last 28 days.

Being online means shopping online, too!

The increase of internet availability, speed and security together with the decrease in its cost affects behaviour online. More internet users also means more potential customers, which inevitably leads to more varied offers.

Age is just a number

When it comes to age, Gen Z and the Millennials are definitely in the lead, making Ecommerce boom in Austria. The Baby Boomers are right up there, followed by Gen X very closely, decidedly demonstrating that online shopping is not for youngsters only!

Slika

Location, location, location… No longer true!

Where you live no longer matters as much in the digital age, does it?

Very much so. Still, Wien and Niederösterreich are definitely the biggest spenders when buying online. That does not mean the rest are lagging behind, quite the opposite: the numbers are pretty high for all of Austria.

Convenience and lower prices are our top picks. But also… Shiny new opportunities!

Convenient/simple

27%

Lower prices

15%

Larger range

15%

Not dependent on opening hours

13%

Save time

8%

Easy to compare prices

8%

More unique options

3%

Avoid crowds

3%

Avoid long queues

2%

Don’t know

1%

Other

5%
Slika

Ecommerce at a glance

Physical goods are still at 46% of the overall spending, but we see travel is definitely going up, taking up 39% of the overall spending.

Online spending in 2022
B

Spend on physical goods (EUR)

-%
B

Spend on travel (EUR)

+%
B

Spend on services (EUR)

+%
Slika

Get all insights

with one click

Slika