2022

Ecommerce Report

Denmark

  • +11% growth in overall spending compared to 2021
  • 85% of people indicate they paid with card
  • +68% growth in spending on travel compared to 2021

 

Recipient of the prestigious Platinum Award from the AVA Digital Awards, our report is now available for download—uncover the insights and design that set us apart.

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Has our online shopping experience changed, has it grown? Or have we ourselves changed?

Highlights

More people shop online

People who have purchased online in the last 28 days.

Being online means shopping online, too!

The increase of Internet availability, speed and security together with the decrease in its cost affects behaviour online. More Internet users also means more potential customers, which inevitably leads to more varied offers.

Age is just a number

When it comes to age, the Millennials are definitely in the lead, making eCommerce boom in Denmark and not Gen Z, decidedly demonstrating that online shopping is not for youngsters only!

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Location, location, location… No longer true!

Where you live no longer matters as much in the
digital age, does it?

Still, Hovedstaden, the largest Danish region, is
definitely the biggest spender in online
shopping. That does not mean that the others
are lagging behind, quite the opposite, in fact:
the numbers are pretty high for all of Denmark.

Convenience and lower prices are our top picks. But also… Shiny new opportunities!

Convenient/simple

34%

Lower prices

14%

Larger range

13%

Save time

9%

Not dependent on opening hours

7%

More unique options

6%

Easy to compare prices

5%

Avoid crowds

2%

Avoid long queues

1%

Don’t know

1%

Other

9%
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Ecommerce at a glance

Physical goods are still at 44% of the overall spending, but we see that travel is definitely going up, with 39% of the overall spending.

Online spending in 2022
B

Spend on physical goods (DKK)

-%
B

Spend on travel (DKK)

+%
B

Spend on services (DKK)

+%
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