Published on 17 Jan 2023
Much has happened in online shopping over the years, but never have there been such major changes – changes that bring considerable advantages to online shops. This 15th edition of the Danish online shopping report explores how 2021 saw a rapid change in shopping habits. It provides insights into expectations of a seamless shift between physical and digital channels and predicts major investments in omnichannel solutions from retail chains. It details the significant difference in payment method preferences in various countries, for those who sell abroad or who are thinking of starting.
Out of all the countries we surveyed, Denmark showed consistent growth across every major sector while still having relatively low competition from foreign eCommerce or marketplaces like Amazon. Having said that, there have been some big swings in Danish eCommerce this year, with dips in the alcohol and insurance industries while ticket sales for events and flight bookings surged. It’s clear that Danes are spending more money online, and the trends indicate that this won’t slow down in the near future.
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A grim economic climate and tougher competition will place new demands on online stores in 2023. During D-Congress, e-commerce expert at Nets, Patrik Müller provided insight into what is required to meet consumer demands and what opportunities open up for Swedish e- traders.
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